Help and Support
Answers to common questions, and how to reach the Cannon Central team.
Accounts
- Creating an account: choose Create Account and complete your name, rank or affiliation, and contact preferences.
- Spouse and family accounts: supported, and reviewed by an administrator before access is granted.
- Forgot your password: use the reset link on the Log In page.
Events and volunteering
- Sign up for a shift from any event page; your registrations appear on your calendar.
- Cancel early if plans change so the slot opens for someone else.
- Volunteer hours are verified by the organization or supervisor you list.
Posting an activity
Signed-in members can submit an event or opportunity for review. An administrator checks it before it appears publicly, and you'll be notified if changes are requested.
Contact us
Email support@cannoncentral.com. Signed-in members can also submit a request from Help & Support inside the app. We typically respond within a few business days.
For emergencies or official base matters, contact the appropriate Cannon AFB office directly — Cannon Central is a community information service, not an official Air Force channel.